(To Ron's Brokers) Ron Jeleniewski was recently successful in selling our rental property in Emmett. Prior to that sale Ron had acted as our property manager/agent for several years. Throughout both the management of the property and the listing and sale of it, Ron exhibited exemplary client service; he was always prompt, he communicated quickly and clearly when events dictated, and he always acted in our best interests. Perhaps the most significant aspect of Ron’s service was the fact that he devoted the same personal attention to our property needs that he provided to other properties that were much more valuable and that would provide much greater return to him. Be aware that we had owned the Emmett property for over 10 years and have had several other rentals in different states; Ron is by far the most supportive agent we have had and carried that attitude into the listing and sale. Throughout our history in working with Ron there are many examples of superlative work ethic as well as devotion to client service and satisfaction. I would be happy to expand upon those instances if you would care to contact me. I have worked in the field of Quality Assurance and customer satisfaction, in a variety of industries and services, for over 25 years. It is my philosophy to recognize and communicate superior focus on customer satisfaction, and “going the additional step” when I experience it (it can be uncommon); hence, this email communication to you.